SHIPPING "FAQ"

Does SOUKDESIGN offer free shipping?

  YES we do! We offer worldwide free shipping. Orders ship through FEDEX Express 2-5 business days.

When will my order ship out?

We do our best to process and ship your order as fast as possible. All orders are shipped within 24-48 hours.

During holidays, this can be slightly extended. If you place your order during the weekend or on a holiday, we'll start processing your order on the following business day.

You will receive a shipping confirmation email with tracking as soon as your order ships out.

When will I receive my order?

Transit times start from the date the order initially ships, not the date the order is placed. Please allow 1-2 business days for order to be processed.

  • FEDEX Express (2-5 business days) - USA, Canada & Europe
  • FEDEX Express (3-8 business days) - Rest of the world

How do I track my order?

Please refer back to your shipping confirmation email to track your package. If you have an account with us, you can also check your order status by logging into your account and clicking into your order information. If you did not receive a confirmation email with the tracking number, please contact us so we can help you track your order.